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Returns and Cancellation Policy

Customers have the right to return all products within 7 days of delivery or pickup, for purchases from LaptopsClearance physical store and if approved unilaterally by our company.

Also, they have the right to return all products within 14 days of delivery or pickup, for purchases from our online shop.

RETURNS POLICY

RETURNS

Purchases from LaptopsClearance Physical shop

    1. Unopened, unused and in the original packaging
    The return can be done at the Laptops Clearance Physical shop within 7 working days from the purchase date, along with the receipt. The product can be exchanged with a coupon or a similar product of the same value.

    2. Opened, unused and in the original packaging
    The return can be done at the LaptopsClerance shop within 7 working days from the purchase date, along with the receipt. In this case, the product will be checked by our Service department and if it complies with our Warranty Policy we will proceed with the exchange. The product can be exchanged with a coupon or a similar product of the same value.

Purchases from LaptopsClearance online shop

    1.Unopened, unused and in the original packaging The return can be done at the LaptopsClearance shop within 14 working days from the pickup date, along with the receipt. In this case you can receive a refund for the value of your purchase.

    2.Opened, unused and in the original packaging The return can be done at The LaptopsClearance shop within 14 working days from the pickup date, along with the receipt of purchase. The product will be checked from our Service Department and if it complies with our Warranty Policy we will proceed with the exchange. In this case you can receive a refund for the value of your purchase.

CANCELLATION POLICY

How to cancel an online order

If you have chosen to Pick-up from LaptopsClearance shop, you can cancel your order up to 1 working day, after the order confirmation date.

If you have chosen the Home Delivery or the Pick-up from ACS Courier Pick up Point, you can cancel your order before the product is handed to the delivery service. After the dispatch of the product, your order status will automatically update and you will no longer be able to cancel your order. You can of course, return the product you bought following our Returns Policy as described above in cases 1 and 2.

Other Clarifications and Info

For any other information or question you can always contact us:

Online, using our contact form.
By phone, at +357 22 311 183.
By email, at support@laptopsclearance.com.cy

We will reply during week days, from 09:30 – 18:30.

Changes to our Returns and Cancellation Policy

We reserve the right to change or update our Returns and Cancellation Policy. We will however post any changes on this page.

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